Managed IT and automation for SMEs
Your company's IT, managed and automated. In Switzerland.
AlpenData manages your workstations, security and backups every day, and automates the repetitive tasks that cost your teams hours. Public pricing, everything documented and reversible: your IT stays yours.
Trusted by Swiss SMEs
- SL-Services
- Swiss Indoor Golf
- funwithenglish
- Édition à côté de cela
- Angel Gelato
Real situations
Why SMEs call us.
These are not hypothetical cases. They are the situations we come across in every first conversation.
Monday morning, the servers stop responding.
What we find
Server failure or an unreachable NAS. The whole team at a standstill. The previous provider goes to voicemail.
What we do
24/7 monitoring with instant alerts. We start working before your employees reach the office.
The previous provider no longer replies within 48 hours.
What we find
Ticket opened on Monday. Reply on Wednesday. Resolved the following week. Or never.
What we do
Critical incidents handled within 4 business hours. After-hours on-call coverage can be included in the contract.
The backups run, but no one has ever tested them.
What we find
The NAS has been blinking green for 3 years. But when it comes to restoring after ransomware, the files are corrupted.
What we do
Monthly restore test, documented and sent in your report. You know exactly what you can recover.
We received a letter about the Data Protection Act and we don’t know how to respond.
What we find
Data protection law applies to your SME. Many only find out when it is already too late.
What we do
A data-protection review is included in the analysis. We identify the visible risks and recommend realistic measures based on your tools and how you work.
No one in the company really knows what infrastructure we have.
What we find
No documentation. Licences bought over the years that nobody remembers. Access that still belongs to a former employee.
What we do
Full documentation of your infrastructure from the very first week. Every machine, piece of software, access and licence, catalogued.
Your assistant spends every Friday consolidating three Excel files.
What we find
Copy-pasting between tools, double data entry, reports assembled by hand. Hours lost every week on tasks a machine would do without errors.
What we do
We identify your repetitive processes and automate them with AlpenFlow, without changing your tools. First simple automation at a fixed price: CHF 1,999.
Do these situations sound familiar?
Talk about your situationOur services
Three ways to take back control of your IT.
A day-to-day service, an automation, or a one-off project. Choose what you need right now.
Automation & AI
AlpenFlow
Your repetitive tasks automated in a few weeks.
Invoice processing, automatic reports, reminders, data extraction. Without touching your existing tools. First simple automation at a fixed price: CHF 1,999.
Managed IT for SMEs
AlpenCare
Your workstations, users and backups managed every day.
24/7 monitoring, responsive helpdesk, patches, monthly report. A monthly fee per workstation. A single point of contact.
Security · Cloud · Audit
IT Projects
A specific problem, a clear deliverable, no long-term contract.
Security audit, Swiss cloud migration, data-protection support, infrastructure documentation. We step in, we deliver.
Entry offer
Your first automation at a fixed price: CHF 1,999
For a simple, well-defined process (reminders, extracting one type of document, a recurring report). Automated, tested and documented, delivered in about 2 weeks. Eligibility is confirmed during the free first meeting. Beyond this scope, we quote on the standard package.
Why AlpenData
Four commitments you can verify.
Many providers make the same promises. Here is what sets AlpenData apart, and how you can check it in your contract.
Our story A local engineer, not a call centre
David Cunha and his team are physically based in Chavannes-près-Renens. You always speak to the same person, who knows your infrastructure by heart. No ticket number 4-521-B.
4 business hours for critical incidents
For clients under contract, critical incidents are handled within 4 business hours. After-hours on-call coverage can be added depending on the service level chosen.
Data in Switzerland, Swiss jurisdiction
Client services operated on Swiss infrastructure, notably with Infomaniak. Data-protection compliance documented, not assumed.
Fixed price, zero surprise billing
A monthly fee known before you sign, covering day-to-day support. Out-of-scope work stays exceptional and is approved before invoicing.
Digital sovereignty
Your operational data in Switzerland.
Not in a legal grey area.
Choosing AlpenData means choosing to have your critical client services operated on Swiss infrastructure that is documented and under control. This is not a marketing argument. It is a legal and technical decision we take on for you.
Client services with Infomaniak
Geneva · ISO 27001 · Swiss law
The US CLOUD Act applies to Office 365 and Google Workspace
If your data is with Microsoft or Google, US authorities can, under certain conditions set by US law, access it without informing you. This is not a theory: it has been US law since 2018.
Swiss data protection law requires knowing where your data goes
The Swiss Data Protection Act in force since 2023 requires Swiss SMEs to know and document where the personal data of their clients and employees is stored.
Infomaniak is a Swiss company, based in Geneva
Its data centres are in Switzerland, and so are its engineers. For the services we operate with Infomaniak, data stays within a Swiss framework that is clear and documented.
Our position is clear
When we operate a service for a client, we favour Swiss infrastructure, under Swiss law, with clear documentation. The goal: less unnecessary dependency, more control over your data.
Industries
We know the professions where IT leaves no room for error.
Sensitive data, immovable deadlines, professional secrecy: some professions demand more than a generalist provider.
Trustees & fiduciaries
Zero downtime during closing periods, accounting documents extracted automatically.
See the dedicated pageMedical practices
Patient records available at 8 a.m., appointment reminders automated.
See the dedicated pageLawyers & notaries
Confidential files, deadlines never compromised by an outage.
See the dedicated pageHow it works
From zero to a managed infrastructure in 10 days.
Three simple steps to outsource your IT with a structured transition and minimal disruption.
First call · 1h
An AlpenData engineer reviews your existing infrastructure, identifies risks and areas for improvement. No commitment.
Tailored proposal
You receive a clear proposal: scope covered, service commitments, and a fixed monthly price. No jargon, no surprises.
Deployment & follow-up
Set up in 5 to 10 business days. Dedicated contact, dashboard access, monthly reports.
No commitment · Reply within 24 business hours
AlpenCare
One price per workstation. A clear framework.
You pay per workstation, day-to-day support included. No hour counter: verifiable commitments (critical incidents within 4 business hours, tested backups, monthly report). Any exceptional work outside the scope is announced and approved before invoicing.
AlpenCare Essential
SMEs with 3 to 20 workstations
For SMEs that want managed, secure IT and clear day-to-day support.
- Workstation management
- Remote user support, no hour counter
- Critical incidents handled within 4 business hours
- Microsoft 365 account and access management
- Critical updates
- Backup monitoring
- IT environment documentation
- Monthly report
- Priority hosting with Infomaniak
AlpenCare Business
SMEs with 10 to 50 workstations
For SMEs that want to delegate almost all of their IT with proactive monitoring and stronger security.
10 workstations = CHF 2,500/month, day-to-day support included
- Everything included in Essential
- Priority support handling
- Enhanced monitoring of workstations and services
- Monthly review of user access
- Onboarding and offboarding management
- Regular backup checks with report
- Advanced Microsoft 365 support
- Coordination with IT vendors
- Periodic review meeting with management
- Cloud, backups and critical services in Switzerland
AlpenCare Sovereign
Fiduciaries, practices, sensitive businesses
For organisations that want a controlled, documented IT infrastructure that is less dependent on foreign clouds.
- Full managed IT with priority support
- Swiss architecture for operated services
- Infomaniak hosting or certified equivalent
- Email, files and services in Switzerland
- Cybersecurity hardening
- Complete access audit
- Documented continuity plan
- Data-protection support based on your context
- Quarterly IT roadmap
- Reduced dependency on Microsoft, Google, AWS
Prices exclude any VAT and third-party costs. Minimum 6-month commitment, then monthly renewal. Day-to-day support is included in the plan, within a fair-use scope defined in the contract; any exceptional work outside the scope is announced and approved before invoicing.
Between 10 and 20 workstations, the right plan depends on the level of delegation you want: Essential for solid monitoring with remote support, Business for full delegation with enhanced supervision.
Testimonials
What our clients say.
Feedback from Swiss SMEs that have outsourced their IT to AlpenData.
We mainly needed someone to pick up where things stood without starting over. AlpenData documented the existing setup, fixed a couple of fragile points, and since then support requests are handled without us having to chase.
Head of administration
SL-Services · Construction services
The migration was not invisible, there are always a few habits to change. But the schedule was clear, the mailboxes carried over, and we knew who to write to when a colleague was stuck the next day.
Management
Swiss Indoor Golf · Leisure & Sport
I wanted to avoid long technical speeches. We reviewed our tools, our backups and access, then AlpenData proposed a simple list of priorities. It was concrete, and suited to our size.
Founder
funwithenglish · Education
Frequently asked questions
Frequently asked questions
Our contracts start at 6 months. That is the minimum time for managed IT to have a real, measurable impact on your infrastructure. After the first 6 months, it renews monthly.
For clients under contract, critical incidents are handled within 4 business hours. After-hours, night or weekend on-call coverage can be arranged contractually depending on the service level chosen.
Mainly Swiss SMEs of 5 to 150 employees. That is where our model adds the most value: organisations too large to manage their IT alone, but too small to hire a full-time IT director.
Yes, the services we operate for our clients favour Swiss infrastructure, notably with Infomaniak. The goal is simple: a clear framework, documented responsibilities and less dependency on foreign clouds wherever possible.
A one-hour meeting with an AlpenData engineer: understanding your equipment, backups, network security and priorities. You leave with concrete initial recommendations. With no obligation to sign anything.
Yes, that is the most common situation. We first audit the existing setup, document the infrastructure, then take over gradually. The transition is planned to keep disruption to a minimum.
Can’t find your answer?
Ask us your question →First step
Ready to outsource your IT to a local team?
A first call, with no commitment. David, co-founder and technical director, replies to you personally within 24 business hours.