Managed IT in Lausanne and Renens
Managed IT and automation for SMEs in Lausanne
AlpenData manages your computers, security and backups every day, and automates the repetitive tasks that cost your teams hours. Public pricing, everything documented and reversible: your IT stays yours.
CHF 500 Flash Diagnostic · On siteTrusted by Swiss SMEs
All your IT, managed by a single point of contact
Your employees’ computers, the server or NAS, email, backups, network and printers: everything that keeps a 3-to-50-person business running, looked after every day by a single team.
- 01 Your employees’ computers, tablets and phones, in the office and on the move
- 02 Email, files and backups in a Swiss cloud
- 03 Server or NAS, printers, Wi-Fi and office network
- 04 Accounts, access, onboarding and offboarding handled for you
AlpenData monitoring
One point of contact
Office
Computers · printers · Wi-Fi
Swiss cloud
Email · files · backups
Server or NAS
Data · business software · backups
On the move
Laptops · tablets · phones
Access & accounts
Microsoft 365 · passwords · MFA
We know your line of work
Why SMEs call us.
These are not hypothetical cases. They are the situations we come across in every first conversation.
01 Monday morning, the servers stop responding.
What we find
Server failure or an unreachable NAS. The whole team at a standstill. The previous provider goes to voicemail.
What we do
Continuous monitoring of servers, network and backups, with an automatic alert as soon as a device drops out. Critical incidents handled within 4 business hours.
02 The previous provider no longer replies within 48 hours.
What we find
Ticket opened on Monday. Reply on Wednesday. Resolved the following week. Or never.
What we do
Critical incidents handled within 4 business hours. After-hours on-call coverage can be included in the contract.
03 The backups run, but no one has ever tested them.
What we find
The NAS has been blinking green for 3 years. But when it comes to restoring after ransomware, the files are corrupted.
What we do
Monthly restore test, documented and sent in your report. You know exactly what you can recover.
04 We received a letter about the Data Protection Act and we don’t know how to respond.
What we find
Data protection law applies to your SME. Many only find out when it is already too late.
What we do
A data-protection review is included in the analysis. We identify the visible risks and recommend realistic measures based on your tools and how you work.
05 No one in the company really knows what infrastructure we have.
What we find
No documentation. Licences bought over the years that nobody remembers. Access that still belongs to a former employee.
What we do
Full documentation of your infrastructure from the very first week. Every machine, piece of software, access and licence, catalogued.
06 On Friday, the site reports arrive on paper.
What we find
Hours, daywork slips, daily reports: everything is retyped by hand at the office. Hours lost every week, copying errors and daywork invoiced late.
What we do
We identify the repetitive data entry and automate it with AlpenFlow, without changing your tools: entry on the phone on site, data consolidated at the office. Fixed fee per project, from CHF 2,500.
Do these situations sound familiar?
Talk about your situationThree offers: automation, managed IT and IT projects
A day-to-day service, an automation, or a one-off project. Choose what you need right now.
Automation & AI
AlpenFlow
Your repetitive tasks automated in a few weeks.
Invoice processing, automatic reports, reminders, data extraction. Without touching your existing tools. Fixed fee per project, from CHF 2,500.
Learn moreManaged IT for SMEs
AlpenCare
Your workstations, users and backups managed every day.
24/7 monitoring, responsive helpdesk, patches, monthly report. A monthly fee per employee. A single point of contact.
Learn moreSecurity · Cloud · Audit
IT Projects
A specific problem, a clear deliverable, no long-term contract.
Security audit, Swiss cloud migration, data-protection support, infrastructure documentation. We step in, we deliver.
Learn moreA monthly fee per employee
You pay per employee, day-to-day support included. No hour counter: verifiable commitments (critical incidents within 4 business hours, tested backups, monthly report). Any exceptional work outside the scope is announced and approved before invoicing.
AlpenCare Essential
From 150 CHF per employee per month
Day-to-day support included, no hour counter.
One employee = one person and their devices (computer, tablet, phone). Printers, scanners, network and Wi-Fi included. First server or NAS included; additional equipment on request.
Included in the plan
- Management and updates of computers, tablets and phones
- Remote support, no hour counter
- Critical incidents handled within 4 business hours
- Backups monitored and tested
- Monthly report
CHF
per month
Essential plan, 3 to 20 employees. Full delegation or custom infrastructure: see the plans.
Excluding VAT. 6-month commitment, then renewed in 6-month periods.
Three steps to a managed infrastructure in 10 days
Three simple steps to outsource your IT with a structured transition and minimal disruption.
- 01
First call · 1h
An AlpenData engineer reviews your existing infrastructure, identifies risks and areas for improvement. No commitment.
- 02
Tailored proposal
You receive a clear proposal: scope covered, service commitments, and a fixed monthly price. No jargon, no surprises.
- 03
Deployment & follow-up
Set up in 5 to 10 business days. A single point of contact, monthly reports.
What our clients say.
Feedback from Swiss SMEs that have outsourced their IT to AlpenData.
We mainly needed someone to pick up where things stood without starting over. AlpenData documented the existing setup, fixed a couple of fragile points, and since then support requests are handled without us having to chase.
Head of administration
SL-Services · Construction services
The migration was not invisible, there are always a few habits to change. But the schedule was clear, the mailboxes carried over, and we knew who to write to when a colleague was stuck the next day.
Management
Swiss Indoor Golf · Leisure & Sport
I wanted to avoid long technical speeches. We reviewed our tools, our backups and access, then AlpenData proposed a simple list of priorities. It was concrete, and suited to our size.
Founder
funwithenglish · Education
What is the minimum commitment period?
Our contracts start at 6 months. That is the minimum time for managed IT to have a real, measurable impact on your infrastructure. After the first 6 months, the contract renews for successive 6-month periods.
What happens if I have an emergency at night or on the weekend?
For clients under contract, critical incidents are handled within 4 business hours. After-hours, night or weekend on-call coverage can be arranged contractually depending on the service level chosen.
What size of companies do you work with?
Mainly SMEs in French-speaking Switzerland with 3 to 50 employees, in particular construction companies with an office and crews on site. That is where our model adds the most value: organisations too large to manage their IT alone, but too small to hire a full-time IT person.
Is client data really hosted in Switzerland?
Yes, the services we operate for our clients favour Swiss infrastructure, notably with Infomaniak. The goal is simple: a clear framework, documented responsibilities and less dependency on foreign clouds wherever possible.
What does the first call include?
A one-hour meeting with an AlpenData engineer: understanding your equipment, backups, network security and priorities. You leave with concrete initial recommendations. With no obligation to sign anything.
Can you take over the management of an existing infrastructure?
Yes, that is the most common situation. We first audit the existing setup, document the infrastructure, then take over gradually. The transition is planned to keep disruption to a minimum.
First step
Talk about your IT with a local partner
A first call, with no commitment. David, founder and technical director, replies to you personally within 24 business hours.
David Cunha
Founder and technical director
Chavannes-près-Renens